THE HIRSEL ON SKYE – TERMS AND CONDITIONS
- Period of Let. Letting starts at 4pm on the day of arrival and ends at 10am on the day of departure. Lets are on a weekly basis, Saturday to Saturday or by arrangement. The house is let for holiday purposes only and only to the persons named on the booking form. Short term lets may be possible subject to availability. Under the terms of the Short Term Lets licence the cottage can accommodate a maximum of 5 persons and one infant under the age of 2.
- Booking & Payment. A firm booking is accepted following confirmation of availability and return of the completed booking form along with a £100 deposit. A deposit of £100 for each booking is payable when a booking is made. The balance of the letting charge shall be payable 4 weeks before the commencement of the letting period. If the balance is not received by this date, then the Owners will be entitled to re-let for the period and the deposit will be forfeited by the Client. For bookings made less than 4 weeks in advance, full payment is required at time of booking. Acceptable methods of payment are:
Cheques drawn on a UK bank account, information on request
Direct transfer to UK bank account, details by request.
Once the booking is confirmed by the Owners the Client is responsible for the full letting charge.
Terms and Conditions for bookings via online portals used will be on the applicable website.
- Cancellations. Should a cancellation be made by the Client, the Owners will seek to re-let the property for the period of let. If successful in doing so a full refund will be made, if not the deposit will be forfeited by the Client. If cancellation occurs less than 4 weeks prior to hire and the Owners are unable to re-let for the period, then the entire hire fee will be liable by the Client. Clients are strongly advised to take out a Holiday Cancellation Insurance Policy.
If the Hirsel cannot be made available for the period booked due to events beyond the Owners' control and the Owners are forced to cancel the booking, the whole of the hire charge will be refunded, and the Client will have no further claim against the Owners.
- Services. Use of electricity, gas, wi-fi, bed linen and towels are all included in the letting charge. For doggie guests, please provide own bedding, towels and bowls.
- Number of Persons using the property. The number of persons occupying the property should not exceed five plus one infant under the age of 2. Sub-letting is strictly prohibited.
- Complaints & Problems. Should there be any problem or cause for complaint during a period of letting, please contact us as soon as possible and we will attempt to fix the problem.
- Breakage or Damage. For the benefit of the next clients staying in the house, please advise us of any breakage or damage that occurs during your stay. We do not charge for breakages or damage which occur as a result of normal use, but reserve the right to demand payment for damage or breakages which occur as a result of reckless or deliberate misuse. It is the responsibility of the guests to reimburse the owners for any damage caused by pets during their stay.
- Care of Property. The Client shall take reasonable and proper care of the property, its furniture, pictures, fittings and effects in or on the property and leave them in the same clean and tidy condition and state of repair at the end of the letting period as at the beginning.
- Pets. We welcome well-behaved dogs by arrangement. On booking please provide details to determine suitability and the Owners reserve the right not to accept the booking request. It is a condition of booking acceptance that dogs must be ‘Frontlined’ or similar tick treatments, not left unattended at any time and any damage incurred will be rectified at the Client’s full cost. We also ask pets are kept off the furniture and not permitted in the bedrooms.
- Smokers. Smoking is strictly prohibited indoors, for the respect of the property and future guests.
- Liability. The Owners shall have no liability for any death, personal injury, damage or loss of personal property unless this results from our own negligence.
- Right of Entry. We reserve the right of entry to the property at all reasonable times for the purposes of inspection or to carry out necessary repairs or maintenance.
- Injury Loss or Damage. The use of the property and its equipment is entirely at the Client's risk and no responsibility can be accepted by the Owners for injury to the Client or a member of his or her party, not for injury loss or damage to their belongings, including motor vehicles. Client's Responsibility - The Client is responsible for the property and its contents which should be left clean at the end of the holiday, and breakages, damage or faults reported to the Owners.
- Contract. The Contract of Hire is between the Client and Emma and Dave Hill, proprietors of the Hirsel on Skye.